Privacy Notice

Our contact details

Name: Angela Brown
Address: Easdale, Starlaw Road, Bathgate, EH47 7BW
Phone Number: 07889 564607
E-mail: flowers@bloomroomflorist.co.uk

What type of information we have

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • We collect details to allow us to process your order.

We also receive personal information indirectly, from the following sources in the following scenarios:

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting flowers@bloomroom.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

What we do with the information we have
We use the information that you have given us in order to process your order.

How we store your information
Your information is securely stored at Bloom Room.

We retain details relating to your order for 1 year. After 1 year we will then remove all personal details relating to your order.

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to the restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at flowers@bloomroom.co.uk,  Angela Brown, 07889-564607, Easdale, Starlaw Road, Bathgate, EH47 7BW. if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

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